Privacy Policy

Health Triangle Pty. Ltd. (ABN 99 630 624 010) is committed to protecting the privacy of your personal information. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We may collect the following types of personal information:

• Identity information: name, job title, organisation name, and contact details.
• Health information: where you participate in a health risk assessment or wellness program, we may collect biometric data, lifestyle questionnaire responses, and other health-related information. This is sensitive information under the Privacy Act and is handled with additional safeguards.
• Usage data: information about how you interact with our website, including pages visited, time spent, and referring URLs.

2. How We Collect Information

We collect information when you:

• Complete an enquiry form on our website.
• Participate in a health assessment, survey, or wellness program.
• Email, call, or otherwise correspond with us.
• Visit our website (via cookies and similar technologies).

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage our workplace health services.
• To communicate with you about your program or enquiry.
• To improve our services and website experience.
• To comply with legal and regulatory obligations.
• To aggregate de-identified data for research and reporting purposes.

4. Disclosure of Information

We may disclose your personal information to:

• Our employees and contractors who need the information to deliver our services.
• Third-party service providers (e.g. IT hosting, data analysis) who are bound by confidentiality agreements.
• Regulatory bodies where required by law.

We will not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure servers, encryption, access controls, and staff training.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Health information is retained in accordance with applicable health records legislation and is securely destroyed when no longer needed.

7. Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate information. To do so, please contact us at [email protected].

8. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the site.

9. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us at [email protected]. We will investigate and respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact

If you have any questions about this privacy policy, please contact us at:
Email: [email protected]
Health Triangle Pty. Ltd.
Victoria 3134, Australia